Thank you for shopping in TY Liquor. If you are not entirely satisfy with your purchase, we are glad to assist you further.

Returns

You have 14 calendar days to return an item from the day you received. To be eligible for the return, your item must be in the same condition that you received it. Receipt of the proof of purchase is needed when doing the exchange.

Refunds

Once we received and inspect the item, we will either take it back in the same condition and issue you a full refund or you may choose to exchange for another product. If it is a lower value product, we will return you the difference of the amount, if it is a higher value product, you are require to top up the difference.

For full refund, we will initiate a refund to your credit card or original mode of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies. It also includes shipping fees which is incurred in your purchase.